VPN Customer Policy

Prohibited activities

Because of the lack of log files, we don’t have any possiblily to identify a user. But we request all our customers to make fair use of our services, in the sense and best interest of all our customers and the preservation of Perfect Privacy. Although Perfect Privacy does not log anything, this is by no means intended as a free ride for criminal activities. Freedom on the Internet goes hand in hand with responsibility, which we trustfully demand from our customers. Criminal activities are not desired! We request you not to do any of the following:

• Sending, introducing or executing malicious programs to any network or server, such as viruses, worms, trojan horses, and key loggers
• Causing or initiating security breaches or disruptions of network communication and/or connectivity, including flood pings, email-bombing, packet spoofing, and forged routing information
• Hacking, and/or subverting, or assisting others in subverting, the security or integrity of Internet and intranet systems
• Executing any form of network activity that will intercept data not intended for the customer
• Evading or circumventing user authentication or security of any host, network or account, including cracking, Brute-force, or dictionary attacks
• Interfering with or denying service to any user, host, or network, such as a denial of service attack or distributed denial of service attack
• Using any program, or sending messages of any kind, designed to interfere with or disable a user’s session
• Sending unsolicited bulk messages (i.e., „spamming“)
• Forgery of email headers („spoofing“)
• Issuing a dangerous threat, threatening bodily harm, or encouraging bodily harm or property destruction
• Harassing another, or encouraging harassing behavior
• Collecting or distributing personal information about non-celebrities and other persons without their knowledge or consent
• Sending, distributing or deliberately requesting any information, data, material, or work that infringes the intellectual property rights of others or violates any trade secret right of any other person
• Using our services to disseminate, exchange, swap, upload, download, store, collect, or display still or moving images classified under international law as child pornography or child erotica (regardless of literary or artistic merit) and/or bestiality
• Using Perfect Privacy’s servers to run hidden, publicly available servers/services
• Committing or perpetrating any act that is considered a capital crime, a felony, a criminal offense, a misdemeanor or an administrative offense under the jurisdiction of the country in which the server you are using is located
• Acting in any manner that might subject Perfect Privacy to unfavorable regulatory action, subject us to any liability for any reason, or adversely affect Perfect Privacy’s public image, reputation or goodwill, as determined by us in our sole and exclusive discretion

Disclaimer

In case of fraudulent actions against Perfect Privacy, Perfect Privacy is entitled to terminate the responsible account. This particularly affects the attempt to purchase a membership with foreign financial resources, or fraudulently charge Perfect Privacy by reversal of payments. Each customer obliges itself to handle it’s login credentials carefully, and not to make them available to any third party or publicly. Should such case occur, Perfect Privacy is entitled to terminate the account immediately and without any refund. Perfect Privacy is not liable for any consequences resulting from usage of a Perfect Privacy account e.g. on workplace (by bypassing operational security measures, and facing possible consequences regarding labor law).

Perfect Privacy reserves the right to terminate its contract with every customer for all and no reasons at the end of every monthly payment period. In this case, Perfect Privacy will compensate the former customer for amounts he had paid in advance but which were not yet consumed.